MYTRACTOR.CA

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Ordering Parts From Us

Part orders may be placed online at All Parts Store, or by calling our Toll Free Number: 1 (877) 298-3210. For International Callers: +1(905) 576-3789

FAQ's
If you have a question about shopping online at MyTractor.ca, then we may be able to answer it for you now. Here are some of the questions that are asked most often by our customers.

If your question is not answered below, please contact us.

How do I know that my order has been received?
Are receipts sent with deliveries?
Does MyTractor deliver in Canada the USA and   overseas?
How can I pay for my purchases?
When will my order be delivered?
How do you protect my information?
How do I contact MyTractor.ca?

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How do I know that my order has been received?

You will also receive an email confirming your order details.

Are receipts/invoices sent with deliveries?

If the goods are sent directly to you from our suppliers the receipt/invoice will be posted separately otherwise it is sent together with the items inside the parcel. You will need this in case you wish to return or exchange goods.

How can I pay for my purchases?

You can pay for your purchases online using most major credit or debit cards. You can use Mastercard, Visa Credit Card, Visa Debit Card, American Express or Paypal.  You may also pay via cheque or bank transfer.

When will my order be delivered?

Most goods are delivered within 3 to 5 working days from when you place your order. Deliveries are normally made by courier between 8am and 6pm and we will usually require a signature when the delivery is made.

Sometimes a product may be out of stock; in this case the bulk of your order will be delivered straight away. If the lead time on the remaining items is short, i.e. less than about three days, they will be backordered for you and automatically delivered as soon as they are in stock, otherwise we will advise you of the delay so that you may cancel this part of the order if you wish.

See Ordering & Delivery for more information.

Does MyTractor.ca deliver overseas?

We do deliver overseas. However payment terms and shipping may differ for certain countries.

See Ordering & Delivery for more information.

How do you protect my information?

If you select to pay by PayPal your credit card details are handled by Pay Pal and are not seen by us. If you select to pass your credit card details, by telephone, fax or post we will process your payment via the Chase Paymentech secure on line terminal for you.

How can I contact MyTractor.ca?

If you have a question regarding an order that you have already placed, you can email menno@MyTractor.ca or parts@MyTractor.ca   (please include your order number in the email subject line) or telephone our toll free number from the USA or Canada 1 (877) 298- 3210 or for International inquiries call +1 (905) 576 - 3789

Order form:
Tractor make:
Tractor year:
Tractor Model:
Your full name:
Phone number:
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Comments:
 
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